Name: Daniel Upton
Rating: 2
Review: Paid for a great job and got average…***EDITED TO ADD*** They were nice enough to reach out and offered to address my concerns.Just used OnTheFlyDetailing…Bought a gift certificate online and that worked well. No complaints there. A few months after purchase got it scheduled for drop off service at their shop so this was not a mobile service. Zero excuses when you have it in the shop in my opinion.This is for a Jeep Cherokee.Dropped it off the night before and picked it up the day after just before they closed at 5pm. The gentleman on-site during my pickup was personable and reasonably professional.External cleaning is a B+ nothing really great to report but there were a couple door bumper scuffs they didn’t remove which I removed in 1-2 minutes with my thumbnail. Not tragic but not great. I was paying for great and got average. Furthermore, the doorjamb on the hatch was still dirty.Interior work is a C- white splotches on the front seats, sand particles in the rear hatch area and we’re talking more than one of two. Didn’t clean the glovebox in the center armrest at all. They did a good job of removing the small amount of dog hair in the vehicle which was nice but that doesn’t square the disappointment I have considering the price.Base service price: $250Additional charge for per hair $50Plus a small fee for credit card usage and tip brings us to just shy of $325.Summary, I figure they rushed the job and didn’t do a great job. Figure they could do better but just did not. It was right as close so I did not offer and critique in the moment when I picked it up. I’m not angry writing this just trying to supply the company and the consumer with information on which they can make a decision.
Date: 2 years ago